SCC Cultural Competency & Health Literacy Definitions & Standards

Cultural CompetencyWhat is Cultural Competence?

A set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals, enabling the delivery of services that are respectful of and responsive to the health beliefs, practices and cultural and linguistic needs of diverse populations.

What is Health Literacy?
  • Health literacy is the degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions.
  • Individuals must possess the skills to understand information and services and use them to make appropriate decisions about their healthcare needs and priorities.
  • Health Literacy is the product of individuals’ capabilities and the health literacy related demands and complexities of the healthcare system.

To download a printable version of the definitons above, click here.

The SCC affirms the importance of culturally and linguistically appropriate patient-centered services and care throughout our Suffolk County communities. The National Standards for Culturally and Linguistically Appropriate Services (CLAS), is the reference which the SCC endorses for all healthcare providers across the PPS. Click the link below to learn more:

View National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care

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